We collect personal information about you directly from you, by telephone, by email or via our website contact form. By submitting your personal data you CONSENT to it being processed. When you order from us, you agree to your details being held on our secure accounting system for at least 5 years as required by law. These details will not be shared with any third parties but form a record of purchase, supply and guarantee.

We collect information about you to process your enquiries, quotations, orders and invoices. We will not share your details with any third party unless you ask for services from our recommended third party sub-contractors.

This website collects and uses personal information for the following reasons:

Site visitor tracking

This website uses Google Analytics (GA) to track user interaction. Google Analytics is a web analytics service that tracks and reports website traffic. We use this information, to understand how users find and interact with our web pages. Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

Google Analytics makes use of cookies. If you disable cookies on your internet browser, this will stop Google Analytics from tracking any part of your visit to pages on this website. You can also download the Google Analytics “Opt Out Browser Add On”. This will prevent Google from using your data.

Contact form

If you choose to use our contact form on our website contact page none of the information you supply will be stored by this website or shared with any third parties. Data is sent from the website using Simple Mail Transfer Protocol (SMTP). Our server is protected by an SSL certificate. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. Please be aware that not all mail servers are secured in this way, therefore, when sending emails be aware that it might not be a safe medium for personal, confidential or other sensitive information.

Other websites

Our website contains links to other websites such as our Social Media accounts. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: gardenroomsofbath@gmail.com

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 6 December 2021.

Contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.